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Dell Unity™ Family Unisphere® Command Line Interface User Guide

Manage Connect Home

Configure Connect Home to send system information directly to support when critical alerts occur.

Connect Home uses Simple Mail Transport Protocol (SMTP) to automatically email system information directly to support. These email messages contain system event and error histories that Dell support can use to diagnose and troubleshoot issues.

Connect Home is an alternative to SupportAssist/ESRS but only provides one-way connection from the Unity system to Support.

Table 1. Connect Home attributesThis table describes the Connect Home attributes including whether Connect Home is enabled, the IP address of the SMTP server, and the email address from which messages are sent, and the email address that the messages are sent to.
Attribute Description
Enabled Indicates whether Connect Home is enabled. Valid values are:
  • yes
  • no
SMTP server The IP address of the SMTP server that is configured for Connect Home.
E-mail from address The email address from which Connect Home email messages are sent to support.
E-mail to address The destination email address to which Connect Home email messages are sent.

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