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Dell PowerEdge RAID Controller 12 User’s Guide PERC H965i Adapter, PERC H965i Front, PERC H965i MX, and PERC H965e Adapter

Remove the PERC H965i Front card

Prerequisites

CAUTION:Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: It is recommended that you always use a static mat and anti-static wrist strap while working on components inside the system.

Steps

  1. Power off the server, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.
    NOTE:Perform a graceful shutdown of the system to ensure data in the cache is moved to the disk before the controller is removed.
  2. Open the system.
  3. Locate the PERC card in the controller carrier at the front of the system.
    CAUTION:To prevent damage to the card, you must hold the card by its edges only.
  4. Unscrew the fasteners on the controller carrier and slide the carrier away from the backplane, disconnecting the controller from the backplane. When you unfasten the four (4) controller screws, even the plastic shroud that holds the battery is removed.
  5. Disconnect any cables connected to the card:
    1. Press down and hold the metal tab on the cable connector.
    2. Pull the cables out of the connector.
  6. Remove the PERC controller from the controller carrier.
    • If necessary, remove the battery from the plastic shroud by carefully pulling it out, and then removing the cable that connects the battery to the controller.
    • To replace the battery, connect the battery cable to the controller, place the battery between the guiding ribs on the plastic shroud.
    • Slowly press-fit to lock it firmly.
  7. Insert the replacement controller into the carrier and secure it with the appropriate screws.
  8. Take the replacement storage controller and reconnect the cables before reconnecting it to the backplane.
  9. Close the system.
  10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
    Figure 1. Remove the PERC H965i Front card. This image shows how to remove a PERC H965i Front card.
    Remove the PERC H965i Front card

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