Dell PowerEdge RAID Controller 12 User’s Guide PERC H965i Adapter, PERC H965i Front, PERC H965i MX, and PERC H965e Adapter

Remove the PERC H965i Adapter

1. Power off the server, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.
   NOTE:Perform a graceful shutdown of the system to ensure data in the cache is moved to the disk(s) before the controller is removed.
2. Open the system.
3. Locate the PERC card in the expansion riser on the system board.
   CAUTION:To prevent damage to the card, you must hold the card by its edges only.
4. Unfasten and lift the riser from the system board. Remove the PERC card.
5. Unfasten the screw that is used to hold the cable cover.
6. Disconnect any cables connected to the card:
   1. Press down and hold the metal tab on the cable connector.
   2. Pull the cable out of the connector.
7. Replace the storage controller card and reconnect the data cables before placing them in the riser. Tighten the screw again to hold the cable cover firmly. For more information on installing the card, see Install the PERC H965i Adapter.
8. Reinstall the riser on the system board and fasten the riser.
9. Close the system.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

    

    NOTE:The PERC H965i Adapter card has an active heat sink (with a built-in fan) on the controller to provide extra cooling capabilities to ensure that the controller always runs at optimum temperature. It prevents the controller from compromising on its performance because of overheating. If you have issues in a controller, ensure that fan is properly working and not obstructed by cables, screws, or other server components. To resolve any controller heat sink and fan issues, see the Troubleshooting section in this User's Guide. Only if necessary and if the issue persists, contact the Technical Support team.