Create a service request
About this task
You can manually create a service or support request for an issue that is detected on your PC.
Steps
-
Open
SupportAssist and click
Support.
-
In the
Start a Service Request card, click
Get started.
The
Dell MyAccount contact information page is displayed.
-
Review and confirm your contact information.
-
Select the issue category from the
Category list.
-
Describe the issue and click
Send.
Results
The issue and your PC are reviewed by the Dell technical support team. A representative sends you a message or contacts you to resolve the issue.