Alienware Command Center 5.x User's Guide

Frequently asked questions

1. What is different in the Alienware Command Center 5.5 installation process?

   Alienware Command Center Package Manager that installs all the required Alienware Command Center applications for your computer is introduced.

2. What is the advantage of the new installation process?

   There is only a single package that is called Alienware Command Center Package Manager that must be installed. All the other packages that are required for your computer are installed through Alienware Command Center Package Manager.

3. What are the different packages that get fetched through Alienware Command Center Package Manager?

   Alienware Comment Center core application, overclocking controls, and peripheral installer packages are fetched through Alienware Command Center Package Manager.

4. What happened to the OC control package in the Alienware Command Center 5.5 release?

   OC control package gets installed through the Alienware Command Center Package Manager automatically. Do not install the OC control package separately.

5. Why is the file size of Alienware Command Center 5.5 different from other packages at Dell.com/support?

   All the required applications for your computer are fetched and installed through the Alienware Command Center Package Manager. The file size of Alienware Command Center Package Manager is different from the application packages that are being fetched through it.

6. What are the different ways that I can install Alienware Command Center 5.5?

   Alienware Command Center is updated automatically through Microsoft Store updates. You can also download the Alienware Command Center Package Manager from www.dell.com/support and update the application.

7. Should I manually download and install Alienware Command Center Package Manager to update Alienware Command Center version from 5.4 to 5.5?

   No. If the Microsoft Store updates are turned on, the Alienware Command Center is updated to the latest version automatically.

8. Can I install an older version of Alienware Command Center?

   You can install an older version from www.dell.com/support. If the Microsoft Store updates are turned on, the Alienware Command Center is updated automatically. If you want to use an older version, you must turn off the Microsoft Store updates.

   NOTE:If you turn off Microsoft Store updates, the automatic updates are paused for all Microsoft Store applications.
9. What happens to the installation process if my computer shuts down in between the installation?

   When you turn on your computer, the installation is resumed from where it was stopped.

10. Why is the installation period longer than usual?

    During the installation process, the Alienware Command Center Package Manager is first extracted. The extraction of the file takes only about 20 s. After the file is extracted, all the required packages for your computer are downloaded and installed through Alienware Command Center Package Manager. The download and installation speed depends on the speed of the Internet connection.