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SupportAssist for Home PCs User’s Guide
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Notes, cautions, and warnings
Introduction
Version
New and enhanced features
Audience
Document purpose
SupportAssist capabilities and Dell service plans
Supported PCs
Getting started with SupportAssist for Home PCs
Sign in or create a Dell account
Create a SupportAssist profile
Prerequisites to install and use SupportAssist
Home
Perform a full system scan
Update software
Scan hardware
Boost performance
Optimize network
Remove viruses
Discover
Support
Help me set up my PC
Test the PC hardware
View common issues
System repair and reset
Create a service request
Getting support
Remote troubleshooting
Allow remote troubleshooting by using RemoteAssist
Allow remote troubleshooting by using Remote help
Send log files to Dell Technologies technical support
Send files to Dell Technologies technical support
Dell Migrate overview
Migrate data from old to new PC
Erase and reset old PC
History
Settings
Configure Internet connection
Schedule updates, scans, and optimizations
Configure SupportAssist notifications
Privacy and terms
Configure system repair settings
Remove safelisted files
Resources
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