TechDirect is an online portal that enables you to configure
SupportAssist, download a customized
SupportAssist package, and manage
SupportAssist alerts that are generated by the PC fleet of your customer.
To manage the PC fleet of your customer in
TechDirect using
SupportAssist for Business PCs, you must first onboard to
TechDirect.
This section provides information about how you and your customer can onboard to
TechDirect. It also provides information about how your customer can approve your request to manage their PC fleet.
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