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SupportAssist for Business PCs Administrator Guide

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Search

The Search page enables you to search for specific information about your PCs.

To perform a search, from the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Search.

You can perform the search either by using the rules or criteria or by using the PC identifiers.

Saved searches

After you have performed a search, you can save the search criteria for later use. The search criteria that you saved are displayed in the Saved searches section. This section displays the following information:

  • Name—the name that you provided while saving the search criteria.
  • Description—the description defined for the search criteria.
  • Searched by—the search method that was used to perform the search—Rules or Identifiers.
  • Last updated—date on which the search was last updated.

You can also perform certain actions on the saved searches. Click Selection icon and perform the following actions based on your preference:

  • Run search—to run the search criteria and view the results.
  • Edit—to view and modify the search criteria.
  • Duplicate—to copy and modify the search criteria.
  • Delete—to delete the saved search criteria.

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