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SupportAssist for Business PCs Administrator Guide

PDF

Optimize network

About this task

SupportAssist enables you to remotely optimize network connectivity by updating the PC settings to ensure that your network is efficient and reliable.

The Optimize network tile on the Recommendations page displays the number of PCs that have not been optimized for network settings in x number of days, where x denotes 30 days, 60 days, or 90 days.

Steps

  1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Recommendations.
    The Recommendations page is displayed.
  2. In the Optimize network tile, click View PCs.
    The Optimize network page is displayed.
  3. Select the PCs to optimize network and click Run.

Results

The task is queued to run when the PCs are online and connected to Dell. You can monitor the progress in the Track other tasks section on the Recommendations page.

NOTE:To cancel the task, select Queued from the Status list, select the updates that you want to cancel, and then click Cancel. You cannot cancel tasks that are in progress.

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