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SupportAssist for Business PCs Administrator Guide

PDF

Search by identifiers

About this task

You can perform a search using PC identifiers for specific information about your PCs. For information about how to set the PC identifiers, see Set inventory identifiers.

Steps

  1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Search.
    The Search page is displayed.
  2. Click Using PC identifiers.
    The Search by Identifiers page is displayed.
  3. Enter the Service Tag, asset tag, or hostname of the PCs that you want to include in the search.
  4. Click one of the following:
    • Search to view and export the results.
    • Save search criteria to save the search criteria. You can view and use the saved criteria from the Saved searches section.

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