You must create a TechDirect account before you set up SupportAssist. For information about getting started with TechDirect, see the Onboarding to TechDirect section in the SupportAssist for Business PCs Deployment Guide available on the SupportAssist for Business PCs documentation page
For information about getting started with TechDirect, see the Onboarding to TechDirect section in the SupportAssist for Business PCs Deployment Guide for Partners available on the SupportAssist for Business PCs documentation page.
Yes, you can use the Dell My Account credentials to log in to TechDirect.
SupportAssist can be deployed on PCs running Microsoft Windows 11 or Microsoft Windows 10 version 1809 and later.
See the Prerequisites for deploying SupportAssist section in the SupportAssist for Business PCs Deployment Guide available on the SupportAssist for Business PCs documentation page.