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Dell EMC OpenManage Essentials Version 2.5 User's Guide

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Ignoring alerts

Sometimes you will receive alerts you might want to ignore. For example, you may want to ignore multiple alerts generated when Send authentication trap is selected within the SNMP service on the managed node.
  • NOTE: You can ignore all alerts from a particular device by using the Ignore All Alerts from Device option available when you right-click either a device on the device tree or an alert in the Alerts portal.
To ignore an alert:
  1. From OpenManage Essentials, select Manage > Alerts > Common Tasks > New Alert Ignore Action.
  2. In Name and severity Association, provide a name, assign the alert severity to which you want to associate this ignore alert action, and then click Next.
  3. In Categories and Sources Association, assign the alert categories source to which you want to associate this alert ignore action and then click Next.
  4. In Device Association, assign the device or device groups to which you want to associate this alert ignore action and then click Next.
  5. By default the Ignore Alert is always active. To limit activity, in Date Time Association, enter a date range, time range, or days, and then click Next.
  6. In Duplicate Alert Correlation, select yes to exclude duplicate alerts received within the set time limit, and then click Next.
  7. In Summary, review inputs and click Finish.

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