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Dell Storage Integration Tools for VMware Version 6.0 Administrator's Guide

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Troubleshooting the vSphere Client Plugin

Dell Storage Icon Is Missing

If the Dell Storage icon does not appear in the Administration pane of the vSphere Client:

  • Verify that the host name or IP address of the VMware vCenter Server is correct and the VMware vCenter Server user has administrator privileges. See Restart RMSV.
  • Verify that the vSphere Client Plugin is running. See Installing the vSphere Client plugin.
  • Restart the vSphere Web Client service.
    • For a Windows-based vCenter server, restart the vSphere Web Client service by accessing Server Manager > Services > VMware vSphere Web Client service. Select Restart to restart the service.
    • For a Linux-based vCenter Server appliance, use one of the following commands to restart the service:
      • service vsphere-client restart
      • /etc/init.d/vsphere-client restart

If further troubleshooting is required, Dell Technical Support might need a copy of vSphere Web Client log files for analysis. See View vSphere Client Plugin Log Files.

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