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ECS 3.6.1 Administration Guide

Disable call home

Prerequisites

This operation requires the System Administrator role in ECS.

The VDC must be connected to the ESRS gateway.

About this task

System Administrators can use this feature to temporarily disable ESRS call home alerts. System Administrators should use this feature during planned maintenance activities or during troubleshooting scenarios that require taking nodes offline to prevent flooding ESRS with unnecessary alerts.

Steps

  1. In the ECS Portal, select Settings > ESRS.
  2. On the EMC Secure Remote Services Management page, click Disable in the Actions column beside the ESRS server that you want to temporarily disable call home alerts.
    The ESRS server status displays as Disabled in the Status column.

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