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Dell ObjectScale 1.3 Administration Guide

Modify advanced SupportAssist settings

Use the ObjectScale Portal user interface to configure SupportAssist advanced settings to allow ObjectScale to generate Automatic Support Requests, change the system mode, or to re-authenticate SupportAssist.

Prerequisites

You are logged in to ObjectScale and SupportAssist has been previously configured to run on ObjectScale.

Steps

  1. From the ObjectScale Portal user interface, click Administration.
    The Administration sections that the user is authorized to view are displayed.
  2. Click SupportAssist.
  3. Click Advanced to modify the system mode, enable Automatic Support Requests, or to re-authenticate SupportAssist.

    When modifying the system mode, you are able to set the ObjectScale instance to PreProduction, Normal, or Maintenance.


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