- Notes, cautions, and warnings
- Revision history
- About using this guide
- Overview
- Getting Started with ObjectScale
- IAM accounts and account entities
- Introduction to Identity and Access Management
- Accounts
- New Accounts
- View the summary of an account
- Edit Account
- Enable or Disable an Account
- Delete an account
- Users
- Groups
- Roles
- Policies
- Create a new customer-managed policy
- Edit a customer-managed policy
- Delete a customer-managed policy
- Attach a policy to an account entity
- Detach a policy from an account entity
- Attach a permission boundary to an account entity
- Detach a permission boundary from an account entity
- Actions in IAM Policy
- Principal types in IAM Policies
- Identity Provider
- Root Access Keys
- Notification Destinations
- Object stores
- About ObjectScale object stores
- Creating a new object store
- Edit the settings of an object store
- Delete an object store
- View the Summary of an object store
- View the Dashboard of an Object Store
- Understand object store space reclamation
- Set capacity alerts for an object store
- Add additional accounts to an object store
- Edit an account values for an object store
- Remove an account from an object store
- View the certificates for an object store
- Monitor and manage replication for an object store
- View the health of an object store
- Metrics
- Buckets
- About ObjectScale buckets
- Create a bucket
- Edit a bucket
- View the summary of a bucket
- Delete a bucket
- Configure Bucket Logging
- About bucket policies
- Setting up bucket event notifications
- View the Bucket Summary
- Managing Bucket Replication
- Federate ObjectScale Systems
- ObjectScale Replication
- Platform settings
- Management Users and Roles in ObjectScale
- Authentication Providers in ObjectScale Software Bundle
- ObjectScale Administration
- About the Administration section of the ObjectScale Portal
- Installing and maintaining the health of ObjectScale
- Licensing ObjectScale
- System support
- SAML Service Provider Metadata
- Manage ObjectScale Certificates
- Security settings
- Active sessions
- ObjectScale Upgrades
- ObjectScale 1.3 upgrade considerations
- Upgrade ObjectScale on OpenShift
- Upgrade Considerations for OpenShift Container Platform from 4.12 to 4.13
- Prerequisites for OpenShift Container Platform Upgrade from 4.12 to 4.13
- Upgrade Procedure for OpenShift Container Platform from 4.12 to 4.13
- Upgrade ObjectScale on Software Bundle
- Upgrade ObjectScale on Appliance
- Troubleshooting Object store upgrade status in progress after failed node repair
- ObjectScale Management REST API
- Accessing data with IAM and S3
- ObjectScale IAM overview
- Amazon S3 API support in ObjectScale
- Alerts
- About ObjectScale instance event and issue monitoring
- Monitoring Events, Audits, and Alerts
- CSI-01
- CSI-03
- CSI-05
- DECKS-HC-1000
- DECKS-LIC-1002
- DECKS-LIC-1005
- DECKS-LIC-1006
- DECKS-LIC-1008
- DECKS-LIC-1011
- DECKS-SA-1023
- DECKS-SA-1024
- KAHM-HC-1000
- OBJSC-CO-0000
- OBJSC-CO-0001
- OBJSC-CO-0002
- OBJSC-CO-0003
- OBJSC-CO-0004
- NVMF-1389
- NVMF-1390
- NVMF-1393
- NVMF-1395
- NVMF-1396
- OBJPRECHK-2000
- OBJPRECHK-2001
- OBJPRECHK-2002
- OBJPRECHK-2003
- OBJPRECHK-2004
- OBJPRECHK-2005
- OBJPRECHK-2006
- OBJPRECHK-2007
- OBJPRECHK-2008
- OBJPRECHK-2009
- OBJPRECHK-2010
- OBJPSTCHK-3000
- OBJPSTCHK-3001
- OBJPSTCHK-3002
- OBJPSTCHK-3003
- OBJSC-FED-1001
- OBJSC-IAM-1004
- OBJSC-LIC-0004
- OBJSC-MGR-3000
- OBJSC-MGR-HC-1000
- OBJSC-MON-1111
- OBJSC-MON-1112
- OBJSC-MON-1113
- OBJSC-MON-3002
- OBJSC-MON-3003
- OBJSC-MON-4019
- OBJSC-MON-4020
- OBJSC-MON-4021
- OBJSC-MON-4022
- OBJSC-MON-4025
- OBJSC-MON-4028
- OBJSC-SP-0000
- OBJSC-SP-0001
- OBJSC-SP-0002
- OBJSC-SP-0003
- OBJSC-SP-0004
- OBJSC-TARGET-01
- OBJSOP-1000
- OBJSOP-1001
- OBJSOP-1002
- OBJSOP-1003
- OBJSOP-1004
- OBJSOP-1005
- OBJSOP-1006
- OBJSOP-2001
- OBJSOP-2002
- OBJST-1006
- OBJST-1008
- OBJST-12001
- OBJST-12003
- OBJST-12004
- OBJST-12005
- OBJST-12006
- OBJST-12007
- OBJST-12008
- OBJST-12010
- OBJST-12011
- OBJST-13000
- OBJST-13001
- OBJST-13002
- OBJST-13003
- OBJST-13004
- OBJST-13005
- OBJST-13006
- OBJST-13007
- OBJST-13008
- OBJST-13009
- OBJST-13010
- OBJST-13011
- OBJSTEPUPD-4000
- OBJSTEPUPD-4001
- OBJSTEPUPD-4002
- OBJSTEPUPD-4003
- OBJSTEPUPD-4004
- OBJSTEPUPD-4005
- OBJSTEPUPD–4006
- OBJSTEPUPD–4007
- OBJSTEPUPD–4008
- OBJST-1320
- OBJST-1321
- OBJST-1324
- OBJST-1325
- OBJST-1328
- OBJST-1329
- OBJST-1332
- OBJST-1333
- OBJST-1336
- OBJST-1337
- OBJST-1340
- OBJST-1341
- OBJST-1344
- OBJST-1345
- OBJST-1352
- OBJST-1354
- OBJST-1364
- OBJST-1365
- OBJST-1366
- OBJST-1389
- OBJST-1390
- OBJST-1392
- OBJST-1600
- OBJST-1601
- OBJST-1602
- OBJST-1603
- OBJST-1604
- OBJST-1605
- OBJST-1700
- OBJST-1701
- OBJST-2100
- OBJST-2101
- OBJST-MON-4016
- OBJST-MON-4019
- OBJST-MON-4020
- OBJSTORE-HC-1000
- OBJUPD-1000
- SNMPNOTI-1000
- TEST TRAP
- Metrics for ObjectScale and object stores
- Maintain ObjectScale
- About ObjectScale service procedures
- About ObjectScale capacity expansion procedures
- About ObjectScale maintenance modes
- Maintenance mode in ObjectScale on OpenShift
- Place a node into temporary maintenance mode (ObjectScale on OpenShift)
- Remove a node from temporary maintenance mode (ObjectScale on OpenShift)
- Place a healthy node into permanent maintenance mode (ObjectScale on OpenShift)
- Place a failed node into permanent maintenance mode (ObjectScale on OpenShift)
- Temporary maintenance mode for ObjectScale Software Bundle
- Maintenance mode in ObjectScale on Appliance
- Disk replacement service procedure
- Perform a node replacement service procedure (ObjectScale on OpenShift)
- Add a node (ObjectScale Software Bundle)
- Remove a node (ObjectScale Software Bundle)
- Prepare a failed node for node hardware or software maintenance (ObjectScale Software Bundle)
- Prepare a healthy node for node hardware or software maintenance (ObjectScale Software Bundle)
- Replace a healthy node within the ObjectScale Software Bundle
- Replace a failed node within the ObjectScale Software Bundle
- Add a node (ObjectScale Appliance)
- Node Replacement on ObjectScale Appliance
- Node Repair on ObjectScale Appliance
- Failed Node Repair on ObjectScale Appliance
- View service procedure status
- Updating iDRAC IPs Using Server Patch API for ObjectScale Appliance
- Shutting Down and Restarting ObjectScale
- About ObjectScale service procedures
Dell ObjectScale 1.3 Administration Guide
DECKS-SA-1023
- Name
- SupportAssistConfiguration
- Description
- SupportAssist configuration issues.
- Issue Category
- Auto
- Notifiers
- objectscale-snmp-notifier
- Remedies
-
- Verify that the supportassist-objectscale-0 pod is running.
- Verify that SupportAssist is enabled.
- Verify connectivity of configured gateways.
- Verify that a valid AccessKey and PIN are used.
- For more information about this event, go to https://dell.com/support/objectscale and use the SymptomID to search for the knowledge base article.
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