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Dell ObjectScale 1.3 Administration Guide

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Reset Approver User password

This procedure describes how to recover from a forgotten password for an Approver User.

Prerequisites

  • You must be a Management User with security_admin role.
  • PAAS must be enabled.
    NOTE:You cannot reset an Approver User password when PAAS is not enabled. In that case, to manage a forgotten password, you can delete the Approver and add it again.

About this task

NOTE:Approver Users can reset their own passwords at any time from the ObjectScale Portal. To do so, click the User icon in the upper right corner of the main Portal window, and choose Change Password.

Steps

  1. On the ObjectScale Portal user interface, go to Administration > Security Settings > Approvers.
  2. Click the box at the beginning of the entry to select the username.
  3. Click Reset Approver Password.
  4. Complete the dialog that appears as follows:
    • To submit a request for approval:
      1. For Is PAA request available?, answer Not Available.
      2. Confirm the email of the Approver whose password you are requesting to reset.
      3. Click Create Request.
      4. Monitor the request on Administration > Requests. When the request status is Approved, return to this page.
    • To act on an approved request:
      1. For Is PAA request available?, answer Available.
      2. Select the PAArequestid from the resulting list.
      3. Type a new password and confirm the password.
      4. Click Save.
  5. Provide the new password to the Approver User with instructions for changing it again on the first login.

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