- Notes, cautions, and warnings
- Revision history
- About using this guide
- Overview
- Getting Started with ObjectScale
- IAM accounts and account entities
- Introduction to Identity and Access Management
- Accounts
- New Accounts
- View the summary of an account
- Edit Account
- Enable or Disable an Account
- Delete an account
- Users
- Groups
- Roles
- Policies
- Create a new customer-managed policy
- Edit a customer-managed policy
- Delete a customer-managed policy
- Attach a policy to an account entity
- Detach a policy from an account entity
- Attach a permission boundary to an account entity
- Detach a permission boundary from an account entity
- Actions in IAM Policy
- Principal types in IAM Policies
- Identity Provider
- Root Access Keys
- Notification Destinations
- Object stores
- About ObjectScale object stores
- Creating a new object store
- Edit the settings of an object store
- Delete an object store
- View the Summary of an object store
- View the Dashboard of an Object Store
- Understand object store space reclamation
- Set capacity alerts for an object store
- Add additional accounts to an object store
- Edit an account values for an object store
- Remove an account from an object store
- View the certificates for an object store
- Monitor and manage replication for an object store
- View the health of an object store
- Metrics
- Buckets
- About ObjectScale buckets
- Create a bucket
- Edit a bucket
- View the summary of a bucket
- Delete a bucket
- Configure Bucket Logging
- About bucket policies
- Setting up bucket event notifications
- View the Bucket Summary
- Managing Bucket Replication
- Federate ObjectScale Systems
- ObjectScale Replication
- Platform settings
- Management Users and Roles in ObjectScale
- Authentication Providers in ObjectScale Software Bundle
- ObjectScale Administration
- About the Administration section of the ObjectScale Portal
- Installing and maintaining the health of ObjectScale
- Licensing ObjectScale
- System support
- SAML Service Provider Metadata
- Manage ObjectScale Certificates
- Security settings
- Active sessions
- ObjectScale Upgrades
- ObjectScale 1.3 upgrade considerations
- Upgrade ObjectScale on OpenShift
- Upgrade Considerations for OpenShift Container Platform from 4.12 to 4.13
- Prerequisites for OpenShift Container Platform Upgrade from 4.12 to 4.13
- Upgrade Procedure for OpenShift Container Platform from 4.12 to 4.13
- Upgrade ObjectScale on Software Bundle
- Upgrade ObjectScale on Appliance
- Troubleshooting Object store upgrade status in progress after failed node repair
- ObjectScale Management REST API
- Accessing data with IAM and S3
- ObjectScale IAM overview
- Amazon S3 API support in ObjectScale
- Alerts
- About ObjectScale instance event and issue monitoring
- Monitoring Events, Audits, and Alerts
- CSI-01
- CSI-03
- CSI-05
- DECKS-HC-1000
- DECKS-LIC-1002
- DECKS-LIC-1005
- DECKS-LIC-1006
- DECKS-LIC-1008
- DECKS-LIC-1011
- DECKS-SA-1023
- DECKS-SA-1024
- KAHM-HC-1000
- OBJSC-CO-0000
- OBJSC-CO-0001
- OBJSC-CO-0002
- OBJSC-CO-0003
- OBJSC-CO-0004
- NVMF-1389
- NVMF-1390
- NVMF-1393
- NVMF-1395
- NVMF-1396
- OBJPRECHK-2000
- OBJPRECHK-2001
- OBJPRECHK-2002
- OBJPRECHK-2003
- OBJPRECHK-2004
- OBJPRECHK-2005
- OBJPRECHK-2006
- OBJPRECHK-2007
- OBJPRECHK-2008
- OBJPRECHK-2009
- OBJPRECHK-2010
- OBJPSTCHK-3000
- OBJPSTCHK-3001
- OBJPSTCHK-3002
- OBJPSTCHK-3003
- OBJSC-FED-1001
- OBJSC-IAM-1004
- OBJSC-LIC-0004
- OBJSC-MGR-3000
- OBJSC-MGR-HC-1000
- OBJSC-MON-1111
- OBJSC-MON-1112
- OBJSC-MON-1113
- OBJSC-MON-3002
- OBJSC-MON-3003
- OBJSC-MON-4019
- OBJSC-MON-4020
- OBJSC-MON-4021
- OBJSC-MON-4022
- OBJSC-MON-4025
- OBJSC-MON-4028
- OBJSC-SP-0000
- OBJSC-SP-0001
- OBJSC-SP-0002
- OBJSC-SP-0003
- OBJSC-SP-0004
- OBJSC-TARGET-01
- OBJSOP-1000
- OBJSOP-1001
- OBJSOP-1002
- OBJSOP-1003
- OBJSOP-1004
- OBJSOP-1005
- OBJSOP-1006
- OBJSOP-2001
- OBJSOP-2002
- OBJST-1006
- OBJST-1008
- OBJST-12001
- OBJST-12003
- OBJST-12004
- OBJST-12005
- OBJST-12006
- OBJST-12007
- OBJST-12008
- OBJST-12010
- OBJST-12011
- OBJST-13000
- OBJST-13001
- OBJST-13002
- OBJST-13003
- OBJST-13004
- OBJST-13005
- OBJST-13006
- OBJST-13007
- OBJST-13008
- OBJST-13009
- OBJST-13010
- OBJST-13011
- OBJSTEPUPD-4000
- OBJSTEPUPD-4001
- OBJSTEPUPD-4002
- OBJSTEPUPD-4003
- OBJSTEPUPD-4004
- OBJSTEPUPD-4005
- OBJSTEPUPD–4006
- OBJSTEPUPD–4007
- OBJSTEPUPD–4008
- OBJST-1320
- OBJST-1321
- OBJST-1324
- OBJST-1325
- OBJST-1328
- OBJST-1329
- OBJST-1332
- OBJST-1333
- OBJST-1336
- OBJST-1337
- OBJST-1340
- OBJST-1341
- OBJST-1344
- OBJST-1345
- OBJST-1352
- OBJST-1354
- OBJST-1364
- OBJST-1365
- OBJST-1366
- OBJST-1389
- OBJST-1390
- OBJST-1392
- OBJST-1600
- OBJST-1601
- OBJST-1602
- OBJST-1603
- OBJST-1604
- OBJST-1605
- OBJST-1700
- OBJST-1701
- OBJST-2100
- OBJST-2101
- OBJST-MON-4016
- OBJST-MON-4019
- OBJST-MON-4020
- OBJSTORE-HC-1000
- OBJUPD-1000
- SNMPNOTI-1000
- TEST TRAP
- Metrics for ObjectScale and object stores
- Maintain ObjectScale
- About ObjectScale service procedures
- About ObjectScale capacity expansion procedures
- About ObjectScale maintenance modes
- Maintenance mode in ObjectScale on OpenShift
- Place a node into temporary maintenance mode (ObjectScale on OpenShift)
- Remove a node from temporary maintenance mode (ObjectScale on OpenShift)
- Place a healthy node into permanent maintenance mode (ObjectScale on OpenShift)
- Place a failed node into permanent maintenance mode (ObjectScale on OpenShift)
- Temporary maintenance mode for ObjectScale Software Bundle
- Maintenance mode in ObjectScale on Appliance
- Disk replacement service procedure
- Perform a node replacement service procedure (ObjectScale on OpenShift)
- Add a node (ObjectScale Software Bundle)
- Remove a node (ObjectScale Software Bundle)
- Prepare a failed node for node hardware or software maintenance (ObjectScale Software Bundle)
- Prepare a healthy node for node hardware or software maintenance (ObjectScale Software Bundle)
- Replace a healthy node within the ObjectScale Software Bundle
- Replace a failed node within the ObjectScale Software Bundle
- Add a node (ObjectScale Appliance)
- Node Replacement on ObjectScale Appliance
- Node Repair on ObjectScale Appliance
- Failed Node Repair on ObjectScale Appliance
- View service procedure status
- Updating iDRAC IPs Using Server Patch API for ObjectScale Appliance
- Shutting Down and Restarting ObjectScale
- About ObjectScale service procedures
Dell ObjectScale 1.3 Administration Guide
Change SupportAssist connection settings
Use the ObjectScale Portal user interface to change SupportAssist connection settings.
Prerequisites
You are logged in to ObjectScale and SupportAssist has been previously configured to run on ObjectScale.
About this task
To change SupportAssist connection settings:
Steps
-
From the ObjectScale Portal user interface, click
Administration.
The Administration sections that the user is authorized to view are displayed.
- Click SupportAssist.
-
On the
Connection tab, click the
EDIT button, and then select the
Select Connection Type option to set the SupportAssist connectivity type:
- Select
Connect Directly to Dell Support services to connect ObjectScale directly to
Dell.
NOTE:Dell highly recommends deploying ObjectScale SupportAssist using a Secure Connect Gateway.
- Select
Connect via Gateway Server to connect ObjectScale to
Dell through a gateway server.
You must add the Priority, Gateway IP/Host, and Gateway Port values for the gateway server in the Connect via Gateway Server option.
- Select
Connect Directly to Dell Support services to connect ObjectScale directly to
Dell.
- Remote support allows authorized Remote Support engineers to troubleshoot your ObjectScale instance. Enable Remote Support on the SupportAssist page, Connection tab. You can also click the EDIT button and enable Remote Support on the Connect to SupportAssist page.
- Enter the Access Key & PIN SupportAssist values for SiteID, Access Key, and PIN.
- Click Apply.
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