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Event and Error Message Reference Guide For 13th Generation Dell PowerEdge Servers Version 1.0

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CPU Event Messages

CPU0000

Message
CPU arg1 has an internal error (IERR).
Arguments
  • arg1 = number
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> internal error (IERR). Contact Support
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
5604
Server Administrator Trap ID
5604

CPU0001

Message
CPU arg1 has a thermal trip (over-temperature) event.
Arguments
  • arg1 = number
Detailed Description
The processor temperature increased beyond the operational range. Thermal protection shut down the processor. Factors external to the processor may have induced this exception.
Recommended Response Action
Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heatsink.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> has a thermal trip. Check CPU heat sink
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
5604
Server Administrator Trap ID
5604

CPU0002

Message
CPU arg1 has failed the built-in self-test (BIST).
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly,if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0003

Message
CPU arg1 is stuck in POST.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
1) Turn off the server and disconnect input power for one minute. Re-apply input power and turn system on. 2) Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. Re-install memory and PCI one component at a time to meet the original configuration. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0004

Message
CPU arg1 failed to initialize.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly, if the processor is removable. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0005

Message
CPU arg1 configuration is unsupported.
Arguments
  • arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
Review product documentation for supported CPU configurations.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> configuration is unsupported. Check CPU or BIOS revision
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
5604
Server Administrator Trap ID
5604

CPU0006

Message
Unrecoverable CPU complex error detected on CPU arg1 .
Arguments
  • arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0007

Message
CPU arg1 is present.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
5602
Server Administrator Trap ID
5602

CPU0008

Message
CPU arg1 is disabled.
Arguments
  • arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
if unexpected, check presence, and system setup (BIOS) configuration.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 2 (Warning)
Trap/EventID
2242
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
5603
Server Administrator Trap ID
5603

CPU0009

Message
CPU arg1 terminator is present.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0010

Message
CPU arg1 is throttled.
Arguments
  • arg1 = number
Detailed Description
The CPU is throttled due to thermal or power conditions.
Recommended Response Action
Review system logs for power or thermal exceptions.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 2 (Warning)
Trap/EventID
2242
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
5603
Server Administrator Trap ID
5603

CPU0011

Message
Uncorrectable Machine Check Exception detected on CPU arg1 .
Arguments
  • arg1 = number
Detailed Description
None.
Recommended Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
Uncorrectable Machine Check Exception detected on CPU <number>. Contact Support
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0012

Message
Correctable Machine Check Exception detected on CPU arg1 .
Arguments
  • arg1 = number
Detailed Description
None.
Recommended Response Action
Review System Event Log and Operating System Logs. If the issue persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 2 (Warning)
Trap/EventID
2242
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
5603
Server Administrator Trap ID
5603

CPU0016

Message
CPU arg1 is operating correctly.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0021

Message
CPU arg1 is configured correctly.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0024

Message
CPU arg1 is enabled.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0025

Message
CPU arg1 terminator is absent.
Arguments
  • arg1 = number
Detailed Description
System is unable to boot or may run in a degraded state.
Recommended Response Action
Check presence and reinstall the terminator.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 2 (Warning)
Trap/EventID
2242
LCD Message
No LCD message display defined.
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0700

Message
CPU arg1 initialization error detected.
Arguments
  • arg1 = number
Detailed Description
System BIOS was unable to boot the processor.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> initialization error detected. Power cycle system
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0701

Message
CPU arg1 protocol error detected.
Arguments
  • arg1 = number
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> protocol error detected. Power cycle system
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0702

Message
CPU bus parity error detected.
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
Check system and operating system logs for exceptions. If no exceptions found, remove input power, reinstall the processor, then apply input power.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU bus parity error detected. Power cycle system
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0703

Message
CPU bus initialization error detected.
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU bus initialization error detected. Power cycle system
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0704

Message
CPU arg1 machine check error detected.
Arguments
  • arg1 = number
Detailed Description
System event log and OS logs may indicate that the exception is external to the processor.
Recommended Response Action
1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> machine check error detected. Power cycle system
Initial Default
IPMI Alert;LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0800

Message
CPU arg1 voltage regulator module is present.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0801

Message
CPU arg1 voltage regulator module failed.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> voltage regulator module failed. Reseat module
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0802

Message
A predictive failure detected on CPU arg1 voltage regulator module.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 2 (Warning)
Trap/EventID
2242
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0803

Message
The power input for CPU arg1 voltage regulator module is lost.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
Lost power input for CPU <number> voltage regulator module. Reseat module
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0804

Message
The power input for CPU arg1 voltage regulator module is outside of range.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
Power input for CPU <number> voltage regulator module is outside of range. Reseat module
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0805

Message
The power input for CPU arg1 voltage regulator module is outside of range, but it is attached to the system.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, contact technical support. Refer to the product documentation to choose a convenient contact method.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 2 (Warning)
Trap/EventID
2242
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0806

Message
CPU arg1 voltage regulator module is incorrectly configure.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
Review product documentation for proper configuration and installation procedures.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> voltage regulator module incorrectly configure. Check configuration
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0816

Message
CPU arg1 voltage regulator module is absent.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded or the system may fail to operate.
Recommended Response Action
if removal was unintended, check presence and re-install .
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 1 (Critical)
Trap/EventID
2241
LCD Message
CPU <number> voltage regulator module absent. Check module
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0817

Message
CPU arg1 voltage regulator module is operating normally.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0819

Message
The power input for CPU arg1 voltage regulator module has been restored.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU0822

Message
CPU arg1 voltage regulator module is configured correctly.
Arguments
  • arg1 = number
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
Trap/EventID
2243
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

CPU9000

Message
An OEM diagnostic event occurred.
Detailed Description
None
Recommended Response Action
No response action is required.
Category
System Health
Subcategory
CPU = Processor
Severity
Severity 3 (Informational)
LCD Message
No LCD message display defined.
Initial Default
LC Log
Server Administrator Event ID
Not Applicable
Server Administrator Trap ID
Not Applicable

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