Administrators who manage
Dell storage equipment must create a
Dell business account and an access key to use SupportAssist with the
ME5 Series storage system.
In the
Create an Account section, enter information in all the required fields to create a business account. You must use your business email address.
Click
Create Account.
On the
Additional Access Rights Required page, select
I’m an employee of an organization that has purchased Dell EMC enterprise products and then click
Submit.
NOTE If you are an employee of a Dell partner company or want to become a partner, choose that option and follow the instructions that are provided.
The
Business account registration page opens.
In the select your relationship page, choose
Yes, my company has already purchased Dell EMC infrastructure solutions and then click
Next.
The
Submit your organization information page opens.
Enter the business name and other information for your organization and click
Submit.
Your request for an account is sent to
Dell. When your account has been validated,
Dell sends a confirmation email with information about accessing your account to complete your registration. This confirmation may take up to 24 hours.
Access your account and enter the validation code that
Dell support provided in the
Validation Code field.
When you are logged in to your account, a checkmark appears next to your username in the menu bar. The color indicates the account status:
Black—the account is a validated business account.
Green—registration is not yet complete. Follow the instructions in your confirmation email from
Dell to complete registration.
Yellow—the account is not a validated business account. If you think this status is in error, contact
Dell technical support.
When the business account is validated and a black checkmark appears next to your username, you may generate an access key as described in the next section.
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