Updating SupportAssist for Business PCs and software add-ons
SupportAssist for Business PCs
Updating
SupportAssist ensures that the latest
SupportAssist features are available on your PC. If you have opted to automatically update
SupportAssist for Business PCs,
SupportAssist automatically updates to the latest available version.
To manually update
SupportAssist for Business PCs, download the Deployment Package Manager executable file from
TechDirect and use any deployment tool to deploy
SupportAssist.
NOTE:The update time varies depending on the network bandwidth and PC performance.
NOTE:If SupportAssist has expired on your PC, you must manually update to the latest version. Automatic updates are not supported on expired versions. See
Version and validity.
NOTE:SupportAssist updates are not available for PCs running the following operating systems—Windows 10 version 1803 and earlier, Windows 8.1, Windows 8, and Windows 7. To avail the full benefits of
SupportAssist, it is recommended that you install
SupportAssist on PCs running Windows 11 or Windows 10 version 1809 and later operating system.
Central Resource Manager
Updating Central Resource Manager ensures that the latest features are available to you. If you are running Central Resource Manager version 3.5 or later, it is automatically updated to the upcoming versions, by default.
To manually update Central Resource Manager when the latest version is available, open the
Central Resource Manager application on your system and update to the next version from the
Settings page or the
Home page. Alternatively, you can also select the
Central Resource Manager software add-on in the Deployment Package Manager, download the deployment package, and manually install
Central Resource Manager.
Dell Trusted Device
The Dell Trusted Device security agent is not automatically updated. You must manually download and update to the latest version when available. To download the latest version, select the
Dell Trusted Device software add-on in the Deployment Package Manager, download the deployment package, and manually deploy it.
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