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SupportAssist for Business PCs Deployment Guide for Partners

Getting started with SupportAssist for Business PCs

SupportAssist for Business PCs is available through the following sources:

  1. TechDirect—an online portal that enables you to configure SupportAssist, download a customized SupportAssist package, and manage SupportAssist alerts that are generated by your PC fleet.
  2. Image Assist—a tool set that enables you to use Dell imaging services to quickly create and maintain a ready-to-deploy Microsoft Windows image. You can include SupportAssist for Business PCs while building your dynamic image.
  3. Ready Image—a clean simple image with no added software. You can include SupportAssist for Business PCs while purchasing the Ready Image solution.
  4. SupportAssist for Business PCs page—manually download the latest version of SupportAssist for Business PCs from the Connect to SupportAssist for Business PCs in TechDirect page.

For more information about configuring and connecting SupportAssist for Business PCs, see Configure and connect SupportAssist downloaded from TechDirect or Configure and connect SupportAssist installed through other Dell sources.


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