- Notes, cautions, and warnings
- Working inside your computer
- Removing and installing components
- Drivers and downloads
- System setup
- Troubleshooting
- Handling swollen rechargeable Li-ion batteries
- Locating the Service Tag or Express Service Code of your Dell computer
- System diagnostic lights
- SupportAssist diagnostics
- Built-in self-test (BIST)
- Recovering the operating system
- Wi-Fi power cycle
- Drain residual flea power (perform hard reset)
- Backup media and recovery options
- Real Time Clock—RTC reset
- Getting help and contacting Dell Technologies
XPS 15 9520 Service Manual
Removing the memory
Prerequisites
- Follow the procedure in Before working inside your computer.
- Remove the base cover.
About this task
The following image indicates the location of the memory modules and provides a visual representation of the removal procedure.
Steps
- Peel the bottom of the DDR jacket back to access the memory-module slot.
- Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up.
- Remove the DDR jacket from the memory module.
- Slide and remove the memory module from the memory-module slot.
NOTE:Repeat step 1 to step 3 to remove the other memory module if required.CAUTION:To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components or metallic contacts on the memory module as electrostatic discharge(ESD) can inflict severe damage on the components. To read more about ESD protection, see ESD protection.
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