If the SupportAssist OS Recovery user interface is displayed for the first time, click
APPROVE to accept the privacy policy. A walkthrough option is also displayed. Click
START WALKTHROUGH to learn about various options available in the tool, or click
SKIP to skip the walkthrough process.
The header of the
SupportAssist OS Recovery page displays the following:
Battery status
Network icon and status
Language in which the user interface is displayed. SupportAssist OS Recovery user interface is available in 28 languages. To change the language, select from the list of languages.
icon through which you can access the following options:
About—lists the model and Service Tag of your computer, warranty expiration date, and version of SupportAssist OS Recovery installed on your computer
Help—provides reference information about SupportAssist OS Recovery
Windows Recovery—boots to the Windows Recovery environment
Shut down—turns off your computer
Restart—restarts your computer to boot to the operating system
NOTE:You may see an
UPDATE NOW option on the header of the
SupportAssist OS Recovery home page. This option is displayed when the version of SupportAssist OS Recovery that is installed on your computer is not the latest. To update to the latest version of SupportAssist OS Recovery, click
UPDATE NOW.
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