CAUTION:If BitLocker is not suspended before updating the BIOS, the BitLocker key is not recognized the next time you reboot the computer. You will then be prompted to enter the recovery key to proceed, and the computer displays a prompt for the recovery key on each reboot. Failure to provide the recovery key can result in data loss or an operating system reinstall. For more information, see the Knowledge Base Resource
updating the BIOS on Dell systems with BitLocker enabled.
Go to
Identify your product or search support. In the box, enter the product identifier, model, service request or describe what you are looking for, and then click
Search.
NOTE: If you do not have the Service Tag, use the SupportAssist to automatically identify your computer. You can also use the product ID or manually browse for your computer model.
Click
Drivers & Downloads. Expand
Find drivers.
Select the operating system installed on your computer.
In the
Category drop-down list, select
BIOS.
Select the latest version of BIOS, and click
Download to download the BIOS file for your computer.
Create a bootable USB drive. For more information, search in the Knowledge Base Resource at
Dell Support Site.
Copy the BIOS setup program file to the bootable USB drive.
Connect the bootable USB drive to the computer that needs the BIOS update.
Restart the computer and press
F12.
Select the USB drive from the
One Time Boot Menu.
Type the BIOS setup program filename and press
Enter.
The
BIOS Update Utility appears.
Follow the on-screen instructions to complete the BIOS update.
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