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- Getting help and contacting Dell
Battery-status light
Indicates the power and battery-charge status.
Solid white—Power adapter is connected and the battery has more than 5 percent charge.
Amber—Computer is running on battery and the battery has less than 5 percent charge.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Diagnostic light codes | Problem description |
---|---|
1,1 | TPM detection failure |
1,2 | Unrecoverable SPI flash failure |
1,5 | i-Fuse failure |
1,6 | EC internal failure |
2,1 | Processor failure |
2,2 | System board: BIOS or ROM (Read-Only Memory) failure |
2,3 | No memory or RAM (Random-Access Memory) detected |
2,4 | Memory or RAM (Random-Access Memory) failure |
2,5 | Invalid memory installed |
2,6 | System board or chipset error |
2,7 | Display failure - SBIOS message |
2,8 | Display failure - EC detection of power rail failure |
3,1 | Coin-cell battery failure |
3,2 | PCI, video card/chip failure |
3,4 | Recovery image found but invalid |
3,5 | Power-rail failure |
3,6 | System BIOS Flash incomplete |
3,7 | Management Engine (ME) error |
Camera status light: Indicates whether the camera is in use.
Caps Lock status light: Indicates whether Caps Lock is enabled or disabled.