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PowerProtect Data Manager 19.9 File System Agent User Guide

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Install the File System agent on Windows in silent mode

On Windows, review the following commands to perform a silent installation of the File System agent.

NOTE The File System agent installer for Windows does not support the --help option. Running the installer program with --help initiates the actual installation process.

To perform the silent installation to the default path, run: 

fsagent-19.9.0.0.exe /s PPDMHostName=<PPDM_server_IP>

To perform the silent installation to a different path, run: 

fsagent-19.9.0.0.exe /s PPDMHostName=<PPDM_server_IP> 
ProductInstallPath="D:\alternate_path"

To enable the PowerProtect Data Manager communications port 7000, if Windows firewall rules have not been previously configured, run: 

fsagent-19.9.0.0.exe /s PPDMHostName=<PPDM_server_IP> EnableFirewallRules=1

When EnableFirewallRules is enabled (set to '1'), the installation creates the Windows firewall rules that allows inbound and outbound connections for the agent service process. Installation of the File System agent requires port 7000 on the File System agent host and port 8443 on PowerProtect Data Manager to be open bidirectionally. These ports enable communication between the File System agent and PowerProtect Data Manager.

The change in EnableFirewallRules configuration will take place only on first-time installation or upgrade of the agent service.

In silent File System agent installation (in the case of coexistence), use the ForceUpgrade=1 option to cause the silent update of common components. If you do not add this option, the silent installation fails.

NOTE PPDMHostName is a mandatory option in the command line. If a value is not provided, but the agent service component has been installed by another agent, installation will succeed, but without PowerProtect, and hence it will not be possible to initiate backups from the UI. If, however, the agent service component has not been installed by another agent, then installation will fail. Specifying ProductInstallPath is optional, but if used, the value cannot be empty. When the ProductInstallPath value is provided during update or coexistence, but the install path is not the same as that of the previously installed file system or already installed agents, installation fails.

Windows installer logs are retained at <System drive>\Users\<installing user>\AppData\Local\Temp, and should be consulted in the event of an installation failure. In silent mode, any error message is logged only in the Windows installer logs.

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