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PowerProtect Data Manager 19.9 Cloud Disaster Recovery User Guide

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Preface

As part of an effort to improve its product lines, Dell EMC periodically releases revisions of its software and hardware. All versions of software or hardware in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information about product features.

Contact your technical support professional if a product does not function properly or does not function as described in this document.

NOTE This document was accurate at publication time. Go to Online Support (https://www.dell.com/support/) to find the latest version of this document.

Purpose

This document describes how to install, deploy, and use the Cloud Disaster Recovery (Cloud DR) solution from Dell EMC PowerProtect Data Manager.

Audience

This document is for backup administrators and operators, and cloud administrators who manage backup and recovery of VMs to the cloud and plan to deploy the Cloud DR solution using PowerProtect Data Manager UI. Experience in network administration is required for building the network infrastructure to support the Cloud DR solution. Training and certification for cloud provider services, for example, Microsoft Azure or Amazon Web Services (AWS), is recommended.

Revision history

The following table presents the revision history of this document.

Table 1. Revision historyRevision history
Revision Date Description
01 September 7, 2021 Initial release of this document for PowerProtect Data Manager version 19.9.

Compatibility information

Software compatibility information for the PowerProtect Data Manager software is provided at the eLab Navigator.

Related documentation

The following publications provide additional information:

  • Cloud Disaster Recovery Release Notes
  • Cloud Disaster Recovery Installation and Administration Guide
  • PowerProtect Data Manager Administration and User Guide
  • PowerProtect Data Manager Release Notes

Typographical conventions

The following type style conventions are used in this document:

Table 2. Style conventionsStyle conventions
Formatting Description
Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
Italic Used for full titles of publications that are referenced in text.
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, file names, file name extensions, prompts, and syntax
  • Commands and options
Monospace italic Used for variables.
Monospace bold Used for user input.
[ ] Square brackets enclose optional values.
| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ } Braces enclose content that the user must specify, such as x, y, or z.
... Ellipses indicate non-essential information that is omitted from the example.

Where to find product documentation

Where to get support

The Customer Support website provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Customer Support.

To access a product-specific page:

  1. Go to the Customer Support website.
  2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

  1. Go to the Customer Support website.
  2. On the Support tab, click Knowledge Base.
  3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

  1. Go to the Customer Support website.
  2. On the Support tab, click Contact Support.
  3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from Licensing, submit a service request. To submit a service request:

  1. Go to the Customer Support website.
  2. On the Support tab, click Service Requests.
NOTE To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the Service Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

  1. Go to the Customer Support website.
  2. On the Support tab, click Service Requests.
  3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network. Interactively engage with customers, partners, and certified professionals online.

Comments and suggestions

Comments and suggestions help us to continue to improve the accuracy, organization, and overall quality of the user publications. Use https://contentfeedback.dell.com/s to provide feedback.

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