Provide contact information for the person that Technical Support will contact with diagnostic reports. You can add or update contact data for SupportAssist at any time.
Steps
From the
PowerProtect Data Manager UI, click
, select
Support, and then click
SupportAssist.
The
Support window opens to the
SupportAssist page.
Select the
Contacts tab.
To add a primary contact, complete the following steps:
Enter the following information:
First Name
Last Name
Email
Phone
Select the
Preferred Language from the list.
Click
Save.
To add a secondary contact, click
+ Add Secondary Contact and enter the required information.
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