PowerProtect Data Manager 19.9 Administration and User Guide

View and manage alerts

Alerts enable you to track the performance of data protection operations in PowerProtect Data Manager so that you can determine whether there is compliance to service level objectives. With the Administrator, Backup Administrator, Restore Administrator, or User role, you can access the alerts from the Alerts window. However, only some of these roles can manage alerts.

1. From the PowerProtect Data Manager UI left navigation pane, select Alerts.
   The Alerts window displays alert information in a table. You can filter the alerts by Severity, Date, Category, or Acknowledge.
2. Select the System tab.
   The System tab displays all alert types.
3. To view more details about a specific entry, click next to the entry in the table.
4. For the following steps, log in to the PowerProtect Data Manager UI with an account that has the Administrator, Backup Administrator, or Restore Administrator role.
5. To acknowledge the alert, select the alerts and then click Acknowledge.
6. To add or edit a note for the alert, click Add/Edit Note, and when finished, click Save.
7. To export a report of alert information to a .CSV file which you can download for Excel, select an entry in the table and then click Export.
   NOTE If you apply any filters in the table, exported alerts include only those alerts that satisfy the filter conditions.