PowerProtect Data Manager 19.9 Administration and User Guide

Updating the Microsoft Application Agent and FLR Agent software

The Microsoft Application Agent and FLR Agent software required to perform SQL application-aware data protection and file-level restore operations will be automatically updated on the target virtual machine by the VM Direct appliance during the file-level restore operation. The VM Direct appliance detects the available software on the client and updates the Agent software with the new version of software from its repository. If the update does not occur automatically, contact a Dell EMC technical support professional for a procedure to update the VM Direct software repository with the latest version of the Agent software packages.