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PowerProtect Data Manager 19.9 Administration and User Guide

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Restore PowerProtect Data Manager from server DR backups

You can restore PowerProtect Data Manager from a server DR backup on a protection storage system.

Prerequisites

To restore from DD Boost, ensure that you have the current password for the PowerProtect Data Manager UI predefined administrator account. If you do not know this password, contact Customer Support.

NOTE If the Search Engine nodes from the previous PowerProtect Data Manager installation are still hosted on the vCenter, delete the Search Engine nodes from the vCenter before you restore the PowerProtect Data Manager system. The disaster recovery process redeploys the Search Engine nodes as part of the restore operation.

About this task

When a primary PowerProtect Data Manager system fails because of a major event, deploy a new PowerProtect Data Manager system and recover the backup from the external DD system.

NOTE If the recovery system is on a different FQDN, see Troubleshoot recovery of PowerProtect Data Manager.

If a Search Engine is present in the recovery backup when you restore the PowerProtect Data Manager system, the Search Engine is automatically restored.

Steps

  1. Use the OVA file to deploy a new PowerProtect Data Manager system.
  2. On the Install window under Welcome, select Restore Backup.
  3. (Optional) To keep the PowerProtect Data Manager server in recovery mode after the restore completes, select the checkbox.
    When this option is enabled, PowerProtect Data Manager enters into recovery mode and stops scheduled workflows from running.
  4. To restore from NFS:
    1. For Protocol, select NFS.
    2. Under Select File, enter the DD System and NFS Export Path where the backup is located, and then click Connect.
    A list of the available recovery backups appears.
  5. To restore from DD Boost:
    1. For Protocol, select DDBoost.
    2. Type the hostname or IP address for the protection storage system that stores server DR backups.
    3. If the hostname is not already populated, type the hostname for the PowerProtect Data Manager system.
    4. Type the password for the predefined administrator account.
    5. Click Connect.
    A list of the available recovery backups appears.
  6. Select the backup from which to recover the system, and then click Recover.
    The recovery starts. Recovery can take a few minutes.

Results

When recovery is complete, the PowerProtect Data Manager login page appears.

When you log in to PowerProtect Data Manager, If the option to keep the PowerProtect Data Manager server in recovery mode was selected, a red banner appears at the top of the PowerProtect Data Manager UI. The banner indicates that the PowerProtect Data Manager system is operational but scheduled workflows are disabled. If you want to return PowerProtect Data Manager to full operational mode and enable scheduled workflows, click Return to full operational mode.

All preloaded accounts are reset to default passwords, as described in the PowerProtect Data Manager Security Configuration Guide. The preloaded UI administrator account is an exception and retains its password. Change the passwords for all preloaded accounts as soon as possible.

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