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PowerProtect Data Manager 19.9 Administration and User Guide

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Provide customer feedback

Use the customer feedback feature in the PowerProtect Data Manager UI to report your satisfaction with PowerProtect Data Manager, provide feedback, and send requests for enhancements. Customer feedback is used to improve the customer experience with PowerProtect Data Manager.

Steps

  1. Log in to the PowerProtect Data Manager UI.
  2. From the banner, click Help icon, and then select Send Feedback.
    The customer feedback survey opens in a new window, as shown in the following figure:
    Figure 1. Customer feedback survey
    Customer feedback survey
  3. (Optional) Complete the fields in the customer feedback survey, and when finished, click Send My Comment.
    You have the option to rate your satisfaction with PowerProtect Data Manager and make a recommendation for how to improve the customer experience. You also have the option to provide an email address so that Dell can follow up with you regarding your feedback.
    NOTE Customer contact information will not be used for marketing purposes.

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