Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products

PowerProtect Data Manager 19.9 Administration and User Guide

PDF

Lockbox passphrase required when updating from some versions

In some circumstances, the lockbox passphrase is required to proceed with the PowerProtect Data Manager update.

The following table identifies whether the lockbox passphrase is required when updating to version 19.9, depending on the PowerProtect Data Manager version you are updating from.
Table 1. Lockbox passphrase requirementsLockbox passphrase requirements
Updating from version Lockbox passphrase required?
19.3 See note.
19.4 No
19.5 No
19.6 No
19.7 Yes, if you have not previously updated the system and accepted the update-package certificate. Otherwise, no.
19.8 No
NOTE Before automatic lockbox management, updates from version 19.3 required you to provide the lockbox passphrase. Because PowerProtect Data Manager now manages this passphrase, you can type any text in the passphrase field to bypass this step. PowerProtect Data Manager overrides this text with the decrypted lockbox passphrase.

  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\