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PowerProtect Data Manager 19.9 Administration and User Guide

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File level restore to original virtual machine

A file level restore to original virtual machine enables you to recover individual files from backups of virtual machines or VMDKs performed in PowerProtect Data Manager to the same or a new location on the original vCenter Server. Only the Administrator and the Restore Administrator roles can restore data.

Prerequisites

NOTE For file-level restores, you can only restore files:
  • From a Windows backup to a Windows machine, or from a Linux backup to a Linux machine.
  • To virtual machines within the same vCenter.

Steps

  1. From the PowerProtect Data Manager UI, select Restore > Assets, and then select the Virtual Machine tab.
    The Restore window displays all the virtual machines available for restore.
  2. Select the checkbox next to the virtual machine that you want to recover from, and then click View Copies.
    You can also use the filter in the Name column to search for a specific virtual machine name, or click the File Search button to search on specific criteria.
    The Restore > Assets window provides a map view in the left pane and copy details in the right pane.

    When a virtual machine is selected in the map view, the virtual machine name displays in the right pane with the copy locations underneath. When you select a location in the left pane, for example, a DD system, the copies on that system display in the right pane.

  3. If the backup is on a DD system, click DD, and then select from one of the available copies that display in the table.
  4. In the right pane, select the checkbox next to the virtual machine backup you want to restore, and then click File Level Restore.
    The File Level Recover wizard appears.
  5. On the Restore Type page, select Restore to Original Virtual Machine, and then click Next.
  6. On the Mount Copy page:
    1. To initiate the disk mount, type the guest operating system user credentials:
      • If there are administrator-level credentials associated with the virtual assets or protection policy being restored, specify end-user credentials.
      • If there are no administrator-level credentials associated with the virtual assets or protection policy being restored, specify administrator credentials. These credentials will be handled as end-user credentials.
    2. (Optional) Leave Keep FLR Agent Installed selected when you want the FLR Agent to remain on the destination virtual machine after the restore completes.
    3. Click Start Mount to initiate the disk mount. A progress bar indicates when the mount completes.
      NOTE You cannot browse the contents of the virtual machine backup until the mounting of the destination virtual machine completes successfully.
      When validated, the FLR Agent is installed automatically on the restore destination, if it is not already installed. The FLR Agent facilitates the mounting and unmounting of disks and the browsing of files in the destination virtual machine and the backup copy. In order to complete the automatic FLR Agent installation, on Windows virtual machines the user must be an administrator account, and on Linux virtual machines the user must be the root user account, or a user in the operating system's local sudousers list. The section FLR Agent for virtual machine file level restore provides more information.
    4. Upon successful mount, click Next.
  7. On the Select Files to Recover page:
    1. Expand individual folders to browse the original virtual machine backup, and select the objects that you want to restore to the destination virtual machine.
    2. Click Next.
    NOTE When you browse for objects to recover on this page, each directory or hard drive appears twice. As a result, when you select an object from one location, the object is selected in the duplicate location as well.
  8. On the Options page, select from one of the following options, and then click Next.
    • Restore to Original Folder and Overwrite Original Files—Select this option to restore all selected files to their original location on the original virtual machine.
    • Restore to an Alternate Folder—Select this option if you want to restore to a new folder in a new location on the original virtual machine.
  9. On the Summary page:
    1. Review the information to ensure that the restore details are correct. You can click Edit next to any row to change the information.
    2. Click Restore.
  10. Go to the Jobs window to monitor the restore.
    A restore job appears with a progress bar and start time.

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