PowerProtect Data Manager 19.9 Administration and User Guide

Run a manual precheck

For PowerProtect Data Manager versions 19.5 and 19.6, you can run a manual precheck to check if the PowerProtect Data Manager system is ready to update or to verify that any issues that caused a previous precheck to fail are now resolved.

1. Log in to the PowerProtect Data Manager user interface as a user with the Administrator role.
2. Click , and then select Upgrade.
3. To upload an update package:
   NOTE You can skip this step if you have already uploaded the update package.
   1. Click Upload Package, browse to the path that contains the update package, select the package, and then click Open.
   2. Wait until the package status is Available, and then click OK.

   Click the down arrow next to the package name to view details about the contents.

4. To run the precheck, click in the Actions column.

   When the precheck is complete, a dialog box lists any areas that require attention, such as indication that the update is disruptive or requires a reboot. The dialog box also includes warnings about running tasks or active sessions that should be addressed before the update. Click the links that are provided to go to the management page for the active events, where you can cancel them or allow them to complete before continuing.

   The dialog box also indicates if any application agents managed by PowerProtect Data Manager are not compatible with the latest version of the PowerProtect Data Manager system. Manually update the application agents to the latest version before you update the PowerProtect Data Manager system.

   If critical issues are found, the precheck fails and the update cannot proceed. If non-critical issues are found, Dell EMC recommends that you fix any issues before proceeding with the update.