PowerProtect Data Manager 19.9 Administration and User Guide

Backup completes with a non-quiesced snapshot warning

A virtual-machine backup completes, but with a warning that a non-quiesced snapshot was used. Although most data will be protected, using a non-quiesced snapshot can result in some data being out of date or missing altogether.

The following warning is seen after a backup completes:

Warnings occurred during snapshot creation. Non-quiesced snapshot was used, quiesced snapshot was unsuccessful. Unable to create quiesced snapshot: An error occurredwhilequiescing the virtual machine. See the virtual machine's event logfordetails.

This can happen with backups of both Windows and Linux virtual machines. Refer to the following procedures for common methods of resolving the issue.