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Alienware m17 R5 AMD Service Manual

Removing the memory module

Prerequisites

  1. Follow the procedure in Before working inside your computer.
  2. Remove the base cover.

About this task

NOTE:This computer may have up to two memory modules installed.

The following image(s) indicate the location of the memory module and provides a visual representation of the removal procedure.

Image: Removing the memory

Steps

  1. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up.
  2. Slide and remove the memory module from the memory-module slot.
    CAUTION:To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components on the memory module.
    NOTE:Repeat the steps to remove any other memory module installed in your computer.
    NOTE:Computers shipped with an NVIDIA GeForce RTX 3060/3070 Ti/3080 Ti or AMD Radeon RX 6700M/6850M XT graphics card include a thermal pad underneath the memory modules. If the thermal pad is separated from the system board in the process of service procedures, re-adhere the thermal pad to the memory compartment on the system board before re-installing the memory into the system.
    NOTE:Note the slot and the orientation of the memory module in order to replace it in the correct slot.
    NOTE:If the memory module is difficult to remove, gently ease the memory module back and forth to remove it from the slot.

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