Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Alienware m15 Ryzen Edition R5 Service Manual

Getting help and contacting Alienware

Self-help resources

You can get information and help on Alienware products and services using these online self-help resources:
Table 1. Alienware products and online self-help resourcesThe table describes how to access self-help resources on the computer and online.
Self-help resources Resource location
Information about Alienware products and services www.alienware.com
My Dell app Image: My Dell
Tips Image: Tips
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.

Your Alienware computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.

For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.

VR Support www.dell.com/VRsupport
Videos providing step-by-step instructions to service your computer www.youtube.com/alienwareservices

Contacting Alienware

To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com.
NOTE Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\