You can add a server in
secure connect gateway by using the host operating system IP address and iDRAC IP address of the device. In such a case, the
Devices page displays two separate listings for the same device.
Secure connect gateway receives alerts from the device through both the operating system and the iDRAC. However, for operational purposes, the operating system IP address and iDRAC IP address are correlated and considered as a single device. For correlated devices:
The alerts from the operating system and the iDRAC are correlated and a service request is created for the Service Tag of the device.
When telemetry is collected, the
Devices page displays the same status for both the listings.
For a manually initiated collection, the telemetry is collected through the selected device listing on the
Devices page. For example, if the operating system listing is selected, telemetry is collected only through the operating system. However, if
secure connect gateway is unable to connect to the device by using the operating system IP address, the telemetry is collected through the iDRAC.
During periodic collections and collections performed when a service request is created, the telemetry is collected through the operating system. However, if
secure connect gateway is unable to connect to the device by using the operating system IP address, the telemetry is collected through the iDRAC.
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