A troubleshooting bundle is a compressed file that contains logging information for
PowerFlex Manager managed components. If necessary, download the bundle and send it to
Dell Technologies Support for issue debugging.
About this task
The troubleshooting bundle includes the following logs:
PowerFlex Manager application
Alert connector
PowerFlex Gateway
iDRAC life cycle
Dell EMC PowerSwitch switch
Cisco Nexus switch
VMware ESXi
If the
alert connector is configured to send alerts through
Secure Remote Services, the default location where the bundle is sent is
Secure Remote Services. To configure the
alert connector, go to the
Alert Connector section on the
Virtual Appliance Management
page.
If you are not using
Secure Remote Services, you can select the bundle to download locally.
Steps
On the menu bar, click
Settings > Virtual Appliance Management.
On the
Virtual Appliance Management page, click
Generate Troubleshooting Bundle.
Select either
Send to Configured Secure Remote Services or
Download Locally.
If providing a local path use one of the following formats:
For...
Use this path...
CIFS
\\IP Address\Any folder
For example:
\\192.168.1.1\uploadDirectory
NFS
IP Address:/Any folder
For example:
192.168.1.1:/var/nfs/uploadDirectory
Click
Test Connection to verify the connection to the CIFS or NFS share before generating the bundle.
Click
Generate.
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