This section lists the frequently asked questions about OpenManage
Server Administrator.
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Why does ESXi 4.x (4.0 U3) and ESXi 5.x host rebooting functionality
fail from OpenManage Server Administrator?
This issue is due to VMware stand-alone license (SAL) key. For more information, see the knowledge base article at
kb.vmware.com/kb/kb1026060.
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What are the tasks that need to be performed after adding
a VMware ESX 4.0 U3 or ESX 4.1 U2 operating system to the Active Directory
domain?
After adding a VMware ESX 4.0 U3 and ESX 4.1 U2 operating system to the Active Directory domain, an Active Directory user
must:
- Log in to Server Administrator on the system running the VMware
ESX 4.0 U3 and ESX 4.1 U2 operating system and restart the DSM SA
Connection Service.
- Log in to the Remote Node while using the VMware ESX 4.0 U3 and
ESX 4.1 U2 operating system as a Remote Enablement Agent. Wait for
approximately 5 minutes for the sfcbd process to add the permission
to the new user.
-
What is the minimum permission level required to install Server
Administrator?
To install Server Administrator, you must have Administrator level privileges. Power Users and Users do not have permission
to install Server Administrator.
-
Is there an upgrade path required to install Server Administrator?
For systems that are running Server Administrator version 4.3, you must upgrade to a 6.
x version and then to version 7.
x. For systems running a version prior to 4.3, you must upgrade to version 4.3, then to a 6.
x version, and then to version 7.
x (
x indicates the version of Server Administrator you want to upgrade to).
-
How do I determine what is the latest version of Server Administrator
available for my system?
Log on to:
support.dell.com → Enterprise IT → Manuals → Software → Systems Management → OpenManage Server Administrator.
The latest documentation version reflects the version of OpenManage
Server Administrator available.
-
How do I know what version of Server Administrator is running
on my system?
After logging in to Server Administrator, navigate to
Properties → Summary. You can find the version of Server Administrator installed on your system in the
Systems Management column.
-
Are there other ports users can use apart from 1311?
Yes, you can set your preferred https port. Navigate to
Preferences → General Settings → Web Server →HTTPS Port
Instead of
Use default, select
the
Use radio button to set your preferred
port.
-
NOTE: Changing
the port number to an invalid or in-use port number may prevent other
applications or browsers from accessing Server Administrator on the
managed system. For the list of default ports, see the
Dell OpenManage
Installation and Security User's Guide
available at
dell.com/support/manuals.
-
Can I install Server Administrator on Fedora, College Linux,
Mint, Ubuntu, Sabayon or PClinux?
No, Server Administrator does not support any of these operating systems.
-
Can Server Administrator send e-mails when there is a problem?
No, Server Administrator is not designed to send e-mails when there is a problem.
-
Is SNMP required for ITA discovery, inventory, and software
updates on PowerEdge systems? Can CIM be used by itself for discovery,
inventory, and updates or is SNMP required?
ITA
communicating with Linux systems:
SNMP is required on the Linux system for discovery, status
polling, and inventory.
Software updates are done through an
SSH session and secure FTP and root level permissions/credentials
are required for this discrete action and asked for when the action
is setup or requested. Credentials from the discovery range are not
assumed.
ITA
communicating with Windows systems:
For servers (systems running Windows Server operating systems),
the system may be configured with either or both of SNMP and CIM for
discovery by ITA. Inventory requires CIM.
Software updates,
as in Linux, are not related to discovery and polling and the protocols
used.
Using Administrator level credentials asked for at the
time the update is scheduled or performed, an administrative (drive)
share is established to a drive on the target system, and file(s)
copying from somewhere (possibly another network share) is done to
the target system. WMI functions are then invoked to execute the software
update.
As Server Administrator is not installed on Clients/Workstations,
so CIM discovery is used when the target is running the OpenManage
Client Instrumentation.
For many other devices such as network
printers, SNMP is the standard to communicate with (primarily discover)
the device.
Devices such as EMC storage have proprietary protocols.
Some information about this environment can be gathered from looking
at the ports used tables in the OpenManage documentation.
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Are there any plans for SNMP v3 support?
No, there are no plans for SNMP v3 support.
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Does an Underscore character in the domain name cause Server
Admin login issues?
Yes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid too.
Use case-sensitive alphabets and numerals only.
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How does selecting/deselecting 'Active Directory' on the login
page of Server Administrator impact privilege levels?
If you do not select the Active Directory check box, you will only have access that is configured in the Microsoft Active
Directory. You cannot log in using the Extended Schema Solution in Microsoft Active Directory.
This solution enables you to provide access to Server Administrator;
allowing you to add/control Server Administrator users and privileges
to existing users in your Active Directory software. For more information,
see "Using Microsoft Active Directory" in the
Dell OpenManage Server
Administrator Installation Guide
available at
dell.com/support/manuals.
-
What actions do I follow while performing Kerberos authentication
and trying to login from Web server?
For authentication, the contents of the files /
etc/pam.d/openwsman and
/etc/pam.d/sfcb, on the managed node, must be replaced with:
For 32-bit:
auth required pam_stack.so service=system-auth
auth required /lib/security/pam_nologin.so account required pam_stack.so
service=system-auth
For 64-bit:
auth
required pam_stack.so service=system-auth auth required /lib64/security/pam_nologin.so
account required pam_stack.so service=system-auth