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Dell EMC Configuration Guide for the S3100 Series 9.14.2.4

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Recover from a Card Problem State on a Stack

If a unit added to a stack has a different Dell EMC Networking OS version, the unit does not come online and Dell EMC Networking OS cites a card problem error.

To recover, disconnect the new unit from the stack, change the Dell EMC Networking OS version to match the stack, and then reconnect it to the stack.

Example of Card Problem Error on a Stack - Different Dell EMC Networking OS Versions

DellEMC#show system brief

Stack MAC                  : 34:17:17:18:19:1e
Reload-Type                : normal-reload [Next boot : normal-reload]

--  Stack Info  --
Unit  UnitType     Status         ReqTyp          CurTyp          Version     Ports
------------------------------------------------------------------------------------
  1   Management   online         S3148P          S3148P          1-0(0-4679)  54
  2   Standby      online         S3148P          S3148P          1-0(0-4679)  54
  3   Member       not present    S3124F
  4   Member       card problem   S3148P          unknown               
  5   Member       not present    S3124
  6   Member       not present    S3124
  7   Member       not present    S3124P
  8   Member       not present    S3124F
  9   Member       not present    S3148P
 10   Member       not present    S3124F
 11   Member       not present    S3124P
 12   Member       not present    S3124

 --  Module Info  --
Unit  Module No   Status        Module Type                  Ports
---------------------------------------------------------------------------
  1   1           not present   No Module                     0  
  2   1           not present   No Module                     0  
  4   1           not present   No Module                     0  
        
--  Power Supplies  --
Unit   Bay   Status       Type    FanStatus   FanSpeed(rpm)
---------------------------------------------------------------------------
  1     1    down         UNKNOWN down        0
  1     2    up           AC      up          7728
  2     1    absent               absent      0
  2     2    up           AC      up          8032
  4     1    up           AC      up          7824


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