Dell PowerVault ME5 Series Storage System CLI Reference Guide

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show support-assist

show support assist command
Description	Shows information about the SupportAssist feature. Additionally, use this command to dispaly the SupportAssist end-use license agreement (EULA) by using the eula parameter.
Minimum role	monitor
Syntax	show support-assist eula
Parameters	eula Displays the full text of the end-use license agreement (EULA). NOTE:Before you can enable SupportAssist, you must review the EULA by executing show support-assist with the eula parameter: # show support-assist eula
Output	SupportAssist status: SupportAssist State Running – The service is enabled. Disabled – The service is disabled Operation Mode Normal – The service is operating normally. Maintenance – Maintenance mode is automatically enabled during maintenance activities such as a firmware update or a user-initiated controller restart. In addition, a user can put the system into maintenance mode manually to notify SupportAssist not to create support tickets during planned system downtime. Update: This mode is enabled automatically during firmware updates. Auto-case Creation Enabled: The Dell support server automatically creates support cases when certain error conditions occur on the system. Disabled: Support cases are not created automatically. apex-aiops-observability Enabled: This features periodically sends configuration and performance metrics to the SupportAssist server for predictive analysis. Disabled: No additional data is sent. Connection Preference Direct: The system connects directly to the SupportAsisst server. Gateway: Connections are made through a user-defined gateway. Gateway Endpoints Displays a list of up to three user-defined gateway URLs. Proxy Information Displays settings for proxy connections. Proxy State Enabled: Use of a proxy for communication is enabled. Disabled: Use of a proxy for communication is disabled. Protocol – The communication protocol: HTTP. Host – The IP address or name of a proxy host. Ports – The port number to use on the proxy host. User Name – The proxy user name to use to access the proxy server. Output with the eula parameter Displays the full text of the end-use license agreement (EULA).
Examples	Show information about the SupportAssist feature. # show support-assist
Basetypes	gateway-endpoints proxy-information support-assist status
See also	check support-assist-connection check support-assist-updates send support-assist-logs set support-assist set support-assist-authentication set support-assist-connection set support-assist-contact set support-assist-proxy show support-assist-contact show support-assist-telemetry-status