- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Configure and connect SupportAssist downloaded from TechDirect
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Configure and connect SupportAssist installed through other Dell sources
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- Version and validity
- SupportAssist version and deployment product code
- Features and enhancements in previous versions
- Resources
- Contact Dell
Willkommen
Dell Standorte
Dell Standorte
Willkommen bei Dell
Mein Konto
- Bestellungen schnell und einfach aufgeben
- Bestellungen anzeigen und den Versandstatus verfolgen
- Erstellen Sie eine Liste Ihrer Produkte, auf die Sie jederzeit zugreifen können.
- Verwalten Sie mit der Unternehmensverwaltung Ihre Dell EMC Seiten, Produkte und produktspezifischen Kontakte.
SupportAssist for Business PCs Deployment Guide for Partners
Edit an existing customer relationship
You can edit the account type and duration, based on your preference.
Steps
- From the TechDirect dashboard, go to .
- In the
Access admin tools card, click
OPEN.
The Manage relationships page is displayed.
- Locate the relationship that you want to edit, click
, and click
Edit.
NOTE:You can only edit the relationships that are in the Awaiting Approval status. - From the
Account type list, select one of the following options:
- Deploy & manage—to configure, download, and deploy SupportAssist, and manage the PC fleet of your customer.
- Deploy only—to only download and deploy SupportAssist on the PC fleet of your customer.
- From the Account duration list, select the number of years during which you want to deploy or deploy and manage the PC fleet.
- Click Update.
Results
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