SupportAssist for Business PCs Administrator Guide

Managing your PC fleet and groups

After you deploy SupportAssist, the PCs are automatically displayed on the Inventory page in TechDirect within 30 minutes after they connect to the Internet. You can update the contact and shipping details, and SupportAssist preferences in the SupportAssist configuration anytime. The updated configuration is automatically applied to the PCs immediately after they connect to Dell. For information about configuring and deploying SupportAssist, see the SupportAssist for Business PCs Deployment Guide available on the SupportAssist for Business PCs documentation page.

The Inventory page enables you to:

• View all the PCs in your fleet, and its health, performance, and utilization details.
• View recommendations, insights about PC health, and application experience for each PC.
• Create groups and organize PCs. See Groups overview.

To manage your PCs, from the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > PCs.