SupportAssist for Home PCs User’s Guide

Create a SupportAssist profile

1. Sign in or create a Dell account.
   If you are signing in to SupportAssist for the first time, the Enter your contact details page is displayed.
2. Enter your contact information and shipping details.
   Your contact information is used to create service requests, if required, and to contact you about your request, schedule services, or send you replacement parts.
3. Select your contact preference—Email or Phone.
4. To add alternate contact details, click Add alternate contact details and enter the alternate email address and phone number.
5. Click Confirm.
   • If the shipping details are invalid, a message is displayed to update the details.
   • If the shipping details are valid, the first name and last name are displayed on the upper right corner of the SupportAssist user interface. An email is sent to your email address after successful registration.