1
|
2
|
Unrecoverable SPI Flash Failure
|
Replace the system board.
|
2
|
1
|
CPU failure
|
- Run the Dell Support Assist/Dell Diagnostics tool.
- If problem persists, replace the CPU and system board.
|
2
|
2
|
System board failure (included BIOS corruption or ROM error)
|
- Flash latest BIOS version
- If problem persists, replace the system board.
|
2
|
3
|
No memory/RAM detected
|
- Confirm that the memory module is installed properly.
- If problem persists, replace the memory module.
|
2
|
4
|
Memory/RAM failure
|
- Reset the memory module.
- If problem persists, replace the memory module.
|
2
|
5
|
Invalid memory installed
|
- Reset the memory module.
- If problem persists, replace the memory module.
|
2
|
6
|
System board / Chipset Error / Clock failure / Gate A20 failure / Super I/O failure / Keyboard controller failure
|
- Flash latest BIOS version
- If problem persists, replace the system board.
|
3
|
1
|
CMOS battery failure
|
- Reset the CMOS battery connection.
- If problem persists, replace the RTS battery.
|
3
|
2
|
PCI or Video card/chip failure
|
Replace the system board.
|
3
|
3
|
BIOS Recovery image not found
|
- Flash latest BIOS version
- If problem persists, replace the system board.
|
3
|
4
|
BIOS Recovery image found but invalid
|
- Flash latest BIOS version
- If problem persists, replace the system board.
|
3
|
5
|
Power rail failure
|
- EC ran into power sequencing failure.
- If problem persists, replace the system board.
|
3
|
6
|
SBIOS Flash corruption
|
- Flash corruption detected by SBIOS
- If problem persists, replace the system board.
|
3
|
7
|
Intel ME (Management Engine) Error
|
- Timeout waiting on ME to reply to HECI message
- If problem persists, replace the system board.
|
4
|
1
|
Memory DIMM power rail failure
|
- Reset the memory module.
- If problem persists, replace the memory module.
|
4
|
2
|
CPU Power Cable Connection Issue
|
- Check power supply unit if CPU power cable is connected well.
- If problem persists, replace the power supply unit and CPU cable.
|