How To Prevent Windows 10 Feature Updates on Endpoints Protected by Dell Encryption Enterprise

Affected Products:

• Dell Encryption Enterprise

Affected Operating Systems:

• Windows

Microsoft is periodically releasing new Windows 10 Feature updates. Sometimes these updates can cause some compatibility issues with the installed version of Dell Encryption Enterprise. To prevent the Windows 10 Feature updates from being installed, it is possible to control it using WSUS, or by implementing a registry key that allows the Windows 10 Feature update to run only until the specified Windows 10 build.

Process

To set in the registry the maximum allowed Windows 10 Build, follow the below steps:

1. Open the Registry editor (regedit): Press Windows + R to open the Run dialog, enter regedit in the empty box and click OK.

Figure 1: (English Only) Run regedit

2. In the Registry Editor go to: HKLM\Software\Dell\Dell Data Protection\Encryption
3. Double-click SupportedWindows10Upgrade and set the highest build version that is allowed on the endpoint following the format below. Where XXXX is the operating system build number:
   • 10.0.XXXX.1

Figure 2: (English Only) Registry Editor

4. Close the registry and reboot the computer.

Figure 3: (English Only) Dell Encryption warning message

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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