IDPA: How to find basic system information, Serial number, and Service tag

• How to gather basic system information & details from an IDPA appliance.

• All Integrated Data Protection Appliances (IDPA's) 
• All Software versions

• IDPA Serial Number (Serial Number can also be found on Product Serial Number Tag at the back of an IDPA. The Serial Number has part number beginning with 900-xxx-xxx)
• PowerEdge Service Tag
• IDPA Model Number
• Component Serial Numbers (Avamar, DPA and Data Domain)
• Component Versions (Avamar, DD, DPSearch, DPA and DPC)
• FQDN of all components
• LDAP/AD Information
• NDMP Accelerator Node Information (if enabled)
• vCenter Information
• ESXi Information
• Site ID
• Timezone
• SMTP Server Details
• SNMP Details
• IDPA Hostname and IP

• ACM Dashboard (GUI) 

1. Log in to the ACM Dashboard (https://<hostname or IP>:8543/dataprotection/#/dashboard)
2. Click on the Top-Right Corner PDF Image button to download the "Integrated Data Protection Appliance Configuration" PDF file.

• SSH on ACM CLI

1. SSH (e.g. via PuTTY) to the ACM Machine
2. Run the command:    

• Plastic Tag on the server

• iDRAC dashboard (GUI)

• iDRAC CLI (racadm)

racadm getsvctag

• In TSR Logs

From TSR logs:    
KB article 524081: Data Domain: How to gather TSR logs on PowerProtect DD3300 | DD6900 | DD9400 | DD9900 | x400 | DP4400  (Only registered Dell Customers can access the content on the article link via Dell.com/support)